The company supports the cultural institutions to understand the potentials of technology based on their needs, to propose appropriate solutions and to design their digital policy.
The vision of COMIC and the expertise of its staff could be an important tool for cultural institutions seeking development and sustainability.
The company undertakes the training for the members of the institution in the offered products. Furthermore, the customer receives all the necessary educational materials and has access to educational webinars aimed at the training of the curators, both on new functionalities of the products and on services provided opportunities not utilized.
The company undertakes continuous and multimodal support its customers in real time.
Users have the possibility of direct telephone support or sending an instant message (chat) and if possible not resolved immediately, then created new record in company events management system for routing solving by a technician. Additionally, the user could submit a request for support via email, and which it is routed for immediate response.
The company offers software design and customization services on products software, according to customer requirements. Also, it proposes improvements to the UX of new applications and supports interoperability services between existing and new software applications.
Our company is specialized on data management (migration, analysis, conversion, processing, dissemination).
Data migration is a very critical process for cultural institutions and our company can support them fully in resolving this difficult exercise. Methodically, we analyze the original structure, we design together with the customer the final data shape and then we configure the conversion tools, in order to fully transfer the data to the system.
